Vroam

Vroam Terms of Use

Last updated: August 18, 2026 Effective date: August 3, 2026

These Terms of Use (“Terms”) are a binding agreement between you and JXB Works LLC (“Vroam,” “we,” “us,” or “our”), an Arizona limited liability company, and govern your use of the Vroam mobile application (the “App”) and the website at vroam.io (together, the “Service”).

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE IMPORTANT DISCLAIMERS, A LIMITATION OF LIABILITY (SECTION 10), AND AN ARBITRATION AGREEMENT AND CLASS-ACTION WAIVER (SECTION 15) THAT AFFECT YOUR LEGAL RIGHTS.

By downloading, accessing, or using the Service, or by tapping to accept, you agree to these Terms and to our Privacy Policy and Community Guidelines, which are incorporated by reference. If you do not agree, do not use the Service.

1. Who may use the Service

You must be at least 17 years old to use the Service. By using it, you represent that you are 17 or older, that you can form a binding contract with us, and that you are not barred from using the Service under applicable law. If you use the Service on behalf of an organization, you represent that you are authorized to bind it.

2. Your account

Some features require an account (created with email one-time code, Sign in with Apple, or Sign in with Google) and a chosen username. You are responsible for the activity under your account and for keeping your credentials and device secure. Choose a username that does not impersonate others or violate Section 7. Notify us at support@vroam.io of any unauthorized use. We may reclaim usernames, including inactive or infringing ones.

3. License to use the App

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the App on a mobile device you own or control, for your own non-commercial trip-planning use. We reserve all rights not expressly granted.

You agree not to: copy, modify, reverse engineer, decompile, or create derivative works of the App except as permitted by law; scrape, bulk-download, or systematically extract data from the Service; resell, sublicense, or commercially exploit the Service or its data; interfere with or disrupt the Service or circumvent its security or rate limits; or use the Service in violation of any law.

4. The Service is a planning tool, not a guarantee (important)

Vroam helps you find and plan places to stay and routes to reach them. This is the enforceable version of the in-app disclaimer you accept on first launch. You acknowledge and agree that:

5. Community content and how it works

The Service lets users create content, including saved spots (private to you) and community pins you can choose to make public. Public content is contributed by users. Vroam does not verify, endorse, or guarantee community content, and it is subject to the same cautions as Section 4. Community content is displayed on a post-moderation basis: it may appear before review, and we review it when it is reported or as we see fit.

Vroam is a provider of an interactive computer service under Section 230 of the U.S. Communications Decency Act (47 U.S.C. § 230). We are not the publisher or speaker of user content, we are a platform that hosts it. Each user is solely responsible for the content they post, and Vroam is not responsible or liable for community content created by users.

6. Your content: license and your responsibilities

You keep ownership of the content you create. You are responsible for your content and the consequences of posting it.

License to Vroam. For content you make public (or otherwise submit for display to others), you grant Vroam a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, cache, reproduce, adapt (for formatting and display), publish, publicly display, and distribute that content in connection with operating, promoting, and improving the Service.

For most content, this license ends within a reasonable period after you or we remove it (allowing for backups and caches), except for copies already shared with other users or retained as required by law. However, for public community pins and other place data you contribute to the shared map, this license survives the deletion of your account, so that community contributions other travelers rely on remain available; when your account is deleted, we will remove your username attribution from that content, and you may request removal of a specific public contribution at any time. Private content (such as private saved spots) is used only to provide the Service to you, and its license ends when that content is deleted.

Moral rights. To the extent permitted by law, you waive, and agree not to assert against Vroam or those acting under our license, any moral rights or rights of attribution or integrity in the content you make public, to the extent needed for Vroam to use that content as licensed above.

AI and machine-learning features. Vroam offers an in-app AI assistant (“Ask Vroam”); how it uses the question you type, your location, and your rig details is described in Section 4 above and in our Privacy Policy. Separately, the license above includes the right for Vroam, if and when we develop AI- or machine-learning features over community content (such as search, recommendations, and trends), to process, analyze, and use your public content to operate, improve, and develop those features and the Service. This applies only to content you make public; it does not apply to your private saved spots or your location history. Where we use third-party AI or machine-learning providers to help deliver these features, we require by contract that they do not use your content or data to train their own models. We do not sell your content, and we design these features so that they do not reveal any individual user’s identity, precise location history, or movements to other users. Aggregated or de-identified insights derived from content and usage that no longer identify you are not subject to this section.

Your representations. For each piece of content you post, you represent and warrant that: (a) you own it or have all rights needed to post it and to grant the license above; (b) it is accurate to the best of your knowledge (including a place’s location, type, and legality); (c) it does not infringe anyone’s intellectual-property, privacy, or other rights; and (d) it does not violate these Terms, the Community Guidelines, or any law.

Feedback. If you send us ideas or suggestions, you grant us an unrestricted, royalty-free right to use them without obligation to you.

7. Acceptable use and prohibited content

You agree not to post, upload, or share content, or use the Service, in any way that:

Our Community Guidelines give plain-language detail and are part of these Terms.

8. Moderation, reporting, and our rights

We are not obligated to monitor content, but we may review, moderate, and act on it. You can report content or block users using the in-app tools; we aim to review reports promptly (target ~24 hours). At our discretion and without liability, we may remove or restrict any content, and suspend or terminate any account, for any reason, including a violation (or suspected violation) of these Terms, the Community Guidelines, or the law, or to protect users or the Service. Where practical and lawful, we will try to notify you of significant actions on your account.

9. Disclaimers of warranties

THE SERVICE, INCLUDING ALL CONTENT AND DATA (INCLUDING SPOT DATA, ROUTES, WEATHER, ELEVATION, AI-GENERATED RESPONSES, AND COMMUNITY CONTENT), IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT ANY INFORMATION IS ACCURATE, COMPLETE, CURRENT, OR THAT ANY PLACE IS LEGAL, SAFE, OR AVAILABLE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

These limits apply regardless of the legal theory and even if we were advised of the possibility of the damages. Some jurisdictions do not allow certain limitations, so some may not apply to you; in that case our liability is limited to the maximum extent permitted by law.

11. Assumption of risk

You understand that camping, van and RV travel, remote and outdoor activity, and the use of routes and locations found through the Service involve inherent and serious risks, including risks of property damage, bodily injury, and death. You knowingly and voluntarily assume all such risks and are responsible for your own decisions, safety, and preparedness.

To the fullest extent permitted by law, you release, waive, and discharge Vroam and its owner, members, and suppliers from any and all claims, demands, and liability for property damage, bodily injury, wrongful death, or any other loss arising out of or relating to your travel, your choice of where to stay, park, or drive, or your use of or reliance on the Service, whether caused by your own conduct, the conduct of other users or third parties, or the condition of any location, road, or route.

12. Indemnification

You agree to indemnify, defend, and hold harmless Vroam and its owner, members, and suppliers from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your content; (c) your violation of these Terms, the Community Guidelines, or any law; or (d) your violation of the rights of any third party. We may assume the exclusive defense of any matter subject to indemnification, and you agree to cooperate.

13. Third-party services and app stores

The Service depends on third-party services (including Apple, Google, Mapbox, Supabase, Open-Meteo, and others), each under its own terms. We are not responsible for third-party services.

If you obtained the App from the Apple App Store. These Terms are between you and Vroam, not Apple. Apple is not responsible for the App or its content, has no obligation to provide support or handle warranty claims, and is not responsible for any third-party claims relating to the App. You agree to comply with the Apple App Store Terms of Service and the standard Apple Licensed Application End User License Agreement (EULA), which applies to your use of the App except where these Terms are more restrictive. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

If you obtained the App from Google Play. These Terms are between you and Vroam, not Google. Google is not responsible for the App or its content, has no obligation to provide support or handle warranty claims, and is not responsible for any third-party claims relating to the App. You agree to comply with the Google Play Terms of Service, which applies to your use of the App except where these Terms are more restrictive.

14. Termination

You may stop using the Service at any time and may delete your account in the App. We may suspend or terminate your access at any time, with or without notice, as described in Section 8. On termination, the licenses you granted for content already shared, and Sections 4, 6, 9-12, and 14-17, survive.

15. Dispute resolution, arbitration, and class-action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, REQUIRES INDIVIDUAL ARBITRATION FOR MOST DISPUTES, AND WAIVES CLASS ACTIONS. Enforceability varies by jurisdiction and this section in particular must be confirmed by counsel for US, Canadian, and Mexican users.

Informal resolution first. Before starting a formal proceeding, you agree to contact us at support@vroam.io and try to resolve the dispute informally for at least 60 days.

Binding arbitration. Except as noted below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by a recognized arbitration provider under its consumer rules, rather than in court. The arbitration will be governed by the Federal Arbitration Act. Judgment on the award may be entered in any court with jurisdiction.

Class-action waiver. You and Vroam agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in court for intellectual-property misuse or unauthorized access to the Service.

30-day opt-out. You may opt out of this arbitration agreement by emailing support@vroam.io with your username and a statement that you opt out, within 30 days of first accepting these Terms. Opting out does not affect the rest of these Terms.

If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court, and the rest of this Section still applies.

16. Governing law and venue

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. To the extent any dispute is not subject to arbitration, you agree to the exclusive jurisdiction and venue of the state and federal courts located in Maricopa County, Arizona, and waive any objection to that venue. Nothing in this Section deprives consumers of the protection of mandatory laws of their country of residence where those laws apply.

17. General